Covid-19 Information Update
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Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the baderhouse.com and Bader House website, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Bader House include baderhouse.com and Bader House. The Bader House website is an information site. By using the Bader House website, you consent to the data practices described in this statement.

Collection of your Personal Information

Bader House may collect personally identifiable information, such as your name. If you purchase Bader House’s services, we may collect billing and credit card information. This information is used to complete the purchase transaction if necessary. Bader House may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Bader House. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Bader House website.

Bader House encourages you to review the privacy statements of websites you choose to link to from Bader House so that you can understand how those websites collect, use and share your information. Bader House is not responsible for the privacy statements or other content on websites outside of the Bader House website.

Use of your Personal Information

Bader House collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Bader House may also use your personally identifiable information to inform you of other products or services available from Bader House and its affiliates. Bader House may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Bader House does not sell, rent or lease its customer lists to third parties.

Bader House may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bader House, and they are required to maintain the confidentiality of your information.

Bader House may keep track of the websites and pages our users visit within Bader House, in order to determine what Bader House website pages and services are accessed the most. This data may be used to deliver customized content and advertising within Bader House to customers whose behavior indicates that they are interested in a particular subject area.

Bader House will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bader House or the site; (b) protect and defend the rights or property of Bader House; and, (c) act under exigent circumstances to protect the personal safety of users of Bader House, or the public.

Use of Cookies

The Bader House website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bader House pages, or register with Bader House site or services, a cookie helps Bader House to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bader House website, the information you previously provided can be retrieved from cookies, so you can easily use the Bader House features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, it is possible you may not be able to fully experience the interactive features of the Bader House services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Bader House uses the following:

Comodo SSL

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Bader House does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Bader House by contacting us here:

Bader House

Email Address:  jtrevey@uncommoncare.com

Telephone number: 972-881-1826

Changes to this Statement

Bader House will occasionally update this Statement of Privacy to reflect company and customer feedback. Bader House encourages you to periodically review this Statement to be informed of how Bader House is protecting your information.

Contact Information

Bader House welcomes your questions or comments regarding this Statement of Privacy. If you believe that Bader House has not adhered to this Statement, please contact Bader House at:

Bader House
1667 W. Plano Parkway
Plano, TX 75075

Email Address:
jtrevey@uncommoncare.com

Telephone number:
972-881-1826

Effective as of September 1, 2021

Call us for more information

(972) 881-1826

Bader House Plano

1667 W. Plano Parkway
Plano, TX 75075

Bader House Memory Care Plano
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Bader House Memory Care Plano
Call Us

Call us for more information

(972) 881-1826

Bader House Plano

1667 W. Plano Parkway
Plano, TX 75075

Have more questions?

Contact Us

Want to see our facility?

Schedule a Tour

Want to recieve updates?

Subscribe to Newsletter

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Covid Information

Continuing an Environment of Caring in Times of COVID-19


Safety of Residents and Staff

As the coronavirus (COVID-19) pandemic continues to evolve, our communities are focused on keeping our Residents and staff safe while also maintaining Resident engagement and daily fulfillment. We are taking a cautious approach, balancing the highest level of safety within the least restrictive environment.

We will continue to follow and augment State and C.D.C. safety recommendations:

Screening: We screen every employee every day. We require our staff to complete a questionnaire (inquiring about possible symptoms, recent travel and exposure), have their temperature and oxygen level checked before entering the building. Staff are also required to clean their cell phones, keys and wash their hands while being observed. We monitor our Residents’ health closely with temperature and oxygen level checks at least twice a day. We help our Residents wash their hands throughout the day and encourage them to wear a mask or face covering.

Cleaning: We have enhanced our cleaning products with regard for their effectiveness in killing COVID-19 particles and proper sanitization and disinfection, using the EPA’s specific list of disinfectants for use against the coronavirus. We are using this list and training staff on how long cleaning solutions must be kept on a surface before wiping it off to ensure its effectiveness. We prioritize cleaning high-touch areas and horizontal surfaces, cleaning them several times a day.

Physical Distancing: We encourage 6 foot distancing between Residents and with staff unless they are providing direct care to a Resident.

Testing: We test all Residents and staff for COVID-19 every three weeks, and more as needed. Our nurses utilize a PCR test, which we send to a private lab to expedite results.

Physical Changes: We have installed ultraviolet lights in our air conditioners that supply air to the common areas of the houses. This method is believed to be helpful in killing bacteria that is cycled through the systems and pushed back into the house. We’ve also enhanced our HVAC filters to near HEPA levels, trying to add additional layers of protection to keep COVID-19 out of the building. Most importantly, air purifiers have been added to common areas and each resident room.

PPE: Staff members wear masks at all times and we encourage Residents to wear masks when outside their rooms. We also encourage physical distancing between our Residents. Staff wears additional protective equipment when deemed necessary while caring for our Residents. Staff are continually trained on when and how to use personal protective equipment (PPE).

Individual Needs Stay Paramount

The uncertainty surrounding COVID-19 affects us all. At our communities, we are not letting it stop us from safely offering a life well-lived. Above all, we are providing the utmost attention to the safety and well-being of our Residents. Our Program has always revolved around the individualized needs of each Resident and this has not changed during COVID-19. Residents are still able to connect with each other and staff while maintaining a safe physical distance. Weather permitting, we enjoy the patio and large backyard. We continue to keep our Residents engaged through cognitive, physical, recreational experiences. We offer enjoyment and connection throughout the day even during these unprecedented times.

Visitors

Since early March we have restricted facility access to prevent the spread of COVID-19.

Essential Visitors: Healthcare providers including physicians, home health, private duty services, physical therapy and hospice staff have not been allowed in the communities unless there is an acute, essential need for our Residents. These services continue as needed through FaceTime, tele-med and phone conversations. If physical access is absolutely necessary, the individual will complete our questionnaire and screening for temperature and oxygen stats. No one is allowed in the community if they fail to meet our screening criteria.

Families: We are happy to help schedule window visits, FaceTime, Zoom and phone calls with your loved ones based on what is allowed and prudent. To ensure the proper support from our staff, our visits are scheduled ahead of time.

Tours and Move-Ins

Tours: We recognize that regardless of the changes with COVID-19, your need for senior living hasn’t changed. For the safety of you, our Residents and staff, we are currently offering virtual tours where you can see our community, as well as meet our staff. Please contact our Community Relations Director to set up a virtual tour.

Move-Ins: We are accepting a limited number of move-ins (unless otherwise instructed by public health department). New Residents must be tested for COVID-19 prior to move-in. Upon admission, we will place a new resident in their room to quarantine as an additional precaution.

We will share community-specific information with residents and families as our quarantine measures continue to evolve with new information of COVID-19.

We are honored to care for your family member and loved one.

 

Comments we’ve received from our families during COVID-19.

“We appreciate all of your efforts. Your team clearly is a leader in the response to COVID. Thank you for keeping our loved ones safe.”

Joseph

“Thank you, thank you, thank you for ALL you have done and are doing to keep the residents and staff in a safe environment! The continuous learning and improvements empower caregivers and families to do better at home and in our communities.”

Tommy

“I appreciate you taking the time to update us and share them with my family living in AL, GA, VA, MD, FL…we are extremely grateful and comforted by your proactive and decisive measures! We’ll continue to keep you in prayer for health, safety and more.”

Rebecca

“In keeping with the parade theme you had, the employees there are super heroes. They are plowing forward in the midst of this horrible virus and taking care of their patients selflessly. I just wanted to acknowledge their bravery and dedication and thank them from the bottom of my heart for the goodness in their hearts and their dedication to their patients and jobs.”

Abigail

“Thank you! You locked down early & your diligence has paid well.

The Bader support group continues meeting once a month by Zoom. We all appreciate you so much. Everyone comments on how grateful we are that our parents are at Bader House!

We appreciate everything: sending us pictures, calls, alerts to bring supplies/clothes as needed, staying in virtual contact with hospice.
Blessings to each of you.”

Marsha

“Thank you for all y’all and all the staff are doing for my mom and the other residents. We truly appreciate your hard work.”

Carol

Bader House Memory Care Plano
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